Is there any user limit for the panel?
No there is no user limit. You can create any number of users and all of them can login the system at the same time.
If one of my competitors is not detected by your system, what can i do?
you can email us at [email protected]
and we will make the site crawlable by our system immediately.
Can i export my products to excel or schedule it?
Yes, you can do it in paid plans. You can create reports by filtering pre-defined filters then download it as excel or make it scheduled and deliver any mail address you want.
Can i push or fetch any data with API?
Yes, in paid plans you can use our REST and XML API to access and modify your data. For more details please see the API
help & examples page.
I have another question, who do I ask?
Please search if your question is covered in our Help Page
. If you don't find you answer there, please mail us at [email protected]
What is your cancellation policy?
If you are not satisfied with our service, you can email us at [email protected]
. We’ll cancel your subscription immediately.
What will happen if my product count goes beyond max product limit of my subscription plan?
Once you reach a product number of the limit of your subscription plan, you can still be able to crate more products up to 20% to analyze. After extra 20% limit exceeded you can't be able to create new products but the existing products still will be active and you our crawling engines will continue to analyze them. You can choose any of the paid plans to increase the product limit and then you will be able to create more products depends on your plan limits.